Privacy Policy
Effective date: October 7, 2026
AI Calorie Scanner - FoodMate ("FoodMate", "the app", "we", "us") is operated by XAP Coders (SMC-PRIVATE) LIMITED, Pakistan. This policy explains what information the app uses, where it goes, and the choices you have. FoodMate does not require you to create an account.
1. Information stored only on your device
When you use the app you may enter your name, age, height, weight, country, fitness goals, meal logs, weight history, favorites, and your Coach chat history. This information is stored locally on your device. We do not have a server copy of it and we cannot see it. If you uninstall the app or clear its data, this information is deleted.
2. Information sent off your device
To provide the AI features, some information leaves your device:
- Food photos: when you scan a meal, the photo is sent over an encrypted (HTTPS) connection to our AI service provider, OpenAI, to identify the food and estimate calories and nutrients.
- Coach and meal plan requests: the messages you type to the AI Nutrition Coach, and basic context needed to answer (for example your calorie goal and remaining calories for the day, or dietary preferences you choose), are sent to OpenAI to generate a reply or a meal plan.
- Purchase information: if you subscribe or buy a premium feature, the purchase is processed by Apple App Store or Google Play. We use RevenueCat to manage subscriptions. RevenueCat receives an anonymous app user ID, your purchase and subscription status, and device information needed to validate the purchase. We do not receive your payment card details.
We do not use these providers for advertising. We use your photos and messages only to give you the result you asked for. Our AI provider processes this data on our behalf under its own terms and privacy policy, and it may keep requests for a limited period for security and abuse monitoring as described in its policy. OpenAI: https://openai.com/policies/privacy-policy. RevenueCat: https://www.revenuecat.com/privacy.
By using the scan and Coach features you agree that this information is sent to these providers. If you do not agree, you can still log meals manually without using these features.
3. What we do not do
- We do not require an account, email address, or phone number.
- We do not show third-party ads and we do not sell your personal information.
- We do not use third-party analytics or advertising trackers.
- We do not collect your precise location, contacts, or voice recordings.
4. Permissions
The app may ask for access to your camera and photo library only so you can scan or choose a meal photo. You can deny or revoke these permissions in your device settings.
5. Data retention and deletion
Data on your device stays there until you delete it in the app, clear app data, or uninstall the app. We do not keep a copy of your photos or messages on our own servers. Data that was sent to our service providers for processing is handled according to their retention policies. To ask about deletion of data held by a provider, or about anything in this policy, contact us at the email below.
6. Security
Data sent to our providers is encrypted in transit using HTTPS. Data on your device is protected by your device's own security features.
7. Health and nutrition disclaimer
FoodMate is for general wellness and information only. It is not a medical device and does not give medical advice, diagnosis, or treatment. Calorie and nutrient values are AI estimates and can be wrong. Talk to a doctor or dietitian before changing your diet or exercise, especially if you are pregnant, have a medical condition, or have a history of disordered eating.
8. Children
FoodMate is intended for people aged 18 and over. We do not knowingly collect information from children under 18.
9. International users
Your information may be processed in countries other than your own by our service providers. We rely on those providers to protect it as described in their policies.
10. Your rights
Depending on where you live, you may have rights to access, correct, or delete personal information. Because most data stays on your device, you can manage it directly in the app. For anything else, contact us.
11. Changes to this policy
We may update this policy. The effective date above shows when it last changed. Continued use of the app after an update means you accept the new version.
12. Contact
XAP Coders (SMC-PRIVATE) LIMITED
Email: [email protected]